Digi’s New LifeCycle Assurance protects Critical Systems

In a world of increasingly complex connectivity challenges, Digi is creating solutions that provide security, reliability, simplicity, and scalability.

Standing behind its commitment to providing the best IIoT connectivity results, Digi introduces LifeCycle Assurance to protect critical systems.

Digi LifeCycle Assurance provides an enhanced level of service and support on new deployments of Digi AnywhereUSB® Plus, Digi Connect® EZ and Digi Connect® IT 16/48.

Digi LifeCycle Assurance includes:

  • 24/7 Expert Technical Support
  • 1 Year Premier Access to Digi Remote Manager® — Digi’s command center
    for network control
  • 5-year device warranty and technology transition support

Contact us to find out how Digi LifeCycle Assurance can help you.

Solid State Supplies Named EMEA Infrastructure Management Partner of the Year by Digi

We are proud to announce that we have been awarded the prestigious title of “EMEA Digi Infrastructure Management Partner of the Year” for 2022. This recognition comes from Digi, a global leader in Internet of Things (IoT) connectivity products, for our “exemplary performance, dedication to innovation, and outstanding contributions to the field of infrastructure management.”

The 2022 EMEA Digi Infrastructure Management Partner of the Year Award is a testament to Solid State Supplies’ expertise in IoT infrastructure management and its unwavering commitment to delivering optimised connectivity and data management solutions that empower businesses to achieve enhanced operational efficiency, security, and reliability within their IoT ecosystems.

As a trusted partner of Digi, Solid State Supplies has consistently demonstrated its ability to provide comprehensive and bespoke solutions that cater to the diverse needs of businesses in the EMEA region. The award recognises Solid State Supplies’ exceptional skills in implementing Digi’s state-of-the-art infrastructure management technologies, which have contributed to elevating IoT performance and reliability for countless clients across various industries.

“We are honoured to receive the 2022 EMEA Digi Infrastructure Management Partner of the Year Award,” said Jonathan Baker, IoT Business Development Manager at Solid State Supplies. “This recognition reflects our dedication to delivering premium solutions that empower businesses to harness the full potential of IoT technology. We are proud to be associated with Digi and grateful for their continued support, which has enabled us to achieve this remarkable milestone.”

“We extend our heartfelt congratulations to Solid State Supplies for winning the 2022 EMEA Digi Infrastructure Management Partner of the Year Award,” said Brian Kirkendall, General Manager and Senior Vice President of Infrastructure Management at Digi. “Solid State Supplies’ commitment to delivering superior service and customised solutions aligns seamlessly with our mission to connect and secure the world’s devices. Its exceptional performance has been instrumental in driving positive outcomes for our shared customers.”

Pictured below: Jon Baxter, Sales & Marketing Director, SSS; Kiran Patel, Area Sales Manager, Infrastructure Management Solutions, Digi; Jon Baker, IoT Business Development Manager, SSS; Scott Brenton, System Solutions Group Manager, SSS

Hardware Pioneers Max

We’ll be exhibiting at Hardware Pioneers Max in London next week – where electronics, IoT connectivity and embedded systems converge.

Hardware Pioneers Max is the UK’s largest exhibition and conference dedicated to cutting-edge technologies, solutions and tools for innovation-driven engineering teams. We’re co-exhibiting with Digi International on stand 45, and Ronald “Ron” Singh will be presenting his IoT Data Analytics & Security workshop on July 13th at 11am in conference room 2.

Use the code VIP-PARTNER100 for your FREE ticket, and do come and say hi if you’re attending. We’ll be ready to discuss your IoT requirements and advise on our latest portfolio of IoT solutions.

Visit the event website

At Hardware Pioneers Max you have the unique opportunity to meet with leading experts and suppliers who can help you learn faster, make better decisions and speed up your product development process.

Learn
Gain actionable advice from the brightest minds in electronics and IoT on how to develop cutting-edge products. Get up to date with the latest trends and advancements in the sector, and learn how to avoid costly mistakes that can slow down your development process.

Connect
Meet other pioneering technical leaders, product managers, engineers and entrepreneurs who are building the next generation of smart and connected products.

Do business and innovate
Find the latest and greatest hardware and software tech to boost your development speed and out-innovate your competitors.

Digi Announces New Connect EZ Products

Digi has expanded the Connect EZ range with the launch of the Connect EZ 8 and the Connect EZ 16/32, offering simple, secure, scalable, serial-over-network connectivity for critical equipment. Modernize your operational infrastructure with simple and secure serial communication over the network that boots in seconds, configures in minutes, and runs for years.

With expanded network connectivity and functionality for today’s applications, Digi Connect EZ is designed to meet the demands of a wide range of critical serial applications including connecting to automation, robotics control, centralized device management, data acquisition, pick-n’ pack connectivity applications, and much more.

Digi Connect EZ is a click-to-connect solution now with 1, 2, 4, 8, 16, or 32 serial ports, software-selectable for 232/422/485 communication, dual 10/100/1000 Ethernet, dual SPF+ support, as well as optional LTE and Wi-Fi features.

Watch the Digi Connect EZ 8/16/32 launch video here.

Download the product datasheets below – and contact us for pricing and availability.

New: Digi Connect EZ

The new Digi Connect EZ family is a ‘click-to-connect’ cellular solution that provides modern and secure connectivity that boots in seconds, configures in minutes, and runs for years. 

Designed to meet the demands of mission-critical applications, the Digi Connect EZ revolutionises operational infrastructure by expanding network connectivity and functionality to support automation connection, robotics control, centralised device management, data acquisition and point-of-sale equipment.

Digi Connect EZ is a ‘click-to-connect’ solution with 1, 2 or 4 serial ports, software-selectable for RS-232/422/485 communication, as well as optional LTE, Wi-Fi, and industrial specifications (extended temperature and C1D2).

Features of Digi Connect EZ:

  • 1, 2 or 4 software-selectable RS-232/422/485 serial ports to connect a wide variety of serial equipment over IP networks
  • 10/100/1000 Ethernet (dual Ethernet on 2- and 4-port), with optional Wi-Fi, industrial temp, C1D2 rating and LTE
  • Ideal for applications requiring COM ports, serial tunnelling
  • or TCP/UDP sockets
  • Optimizes performance for the widest range of industry
  • standard and device-specific protocols
  • Built-in Digi TrustFence® for device security, secure encrypted connections, ongoing monitoring and support
  • Easy setup and mass configuration with Digi Navigator™ and Digi Remote Manager®

Digi Navigator

Digi Navigator is a tool that is what makes setting up easy because it gives users the ability to discover and configure within minutes eliminiating the hassle of finding devices on a network, configuring the IP address, defining serial ports and connected devices, setting up Digi RealPort and managing passwords.

Features of Digi Navigator

  • Find and connect to devices on a LAN
  • Guide IP address configuration
  • Configure for use with Digi RealPort
  • Quickly define serial ports and devices associated with ports
  • Access the Digi Connect EZ web and command line interface
  • Manage passwords easily

Find out more information and order now

Contact Us for More Information

New: Digi IX15

Introducing the new Digi IX15 combined industrial-grade XBee gateway and cellular router; a low-price, quick-to-market option to chip-down DIY designs for networking operations.

The IX15 helps build XBee or other cellular networks for connectivity to cloud applications or data centres using Python programming for edge computing.

With C1D2 certifications and its rugged casing, it is designed to withstand harsh, corrosive environments making it ideal for oil and gas, water/wastewater, solar, agriculture and other industrial applications.

When developers require a highly secure, common platform to reduce costs and time-to-market, the IX15 is a reduced-risk, efficient option.

The Digi IX15 is compatible with Digi Remote Manager (Digi RM) – the command centre for your deployment. Digi RM is a cloud-based solution that allows the user to connect, setup, mass configure and maintain for thousands of remote devices.

IX15
IX15 back view
IX15 front view

Digi IX15 Features:

  • 2.4GHz Digi XBee® 3 (Zigbee / DigiMesh / 802.15.4)
  • Cellular (Global LTE Cat-4, 3G, 2G)
  • Edge compute programmability – Python 3
  • Dual SIMs and Digi SureLink®
  • Bluetooth (hardware – 5.0, software – 4.2)
  • 1 x Ethernet (10/100)
  • 1 x Serial Port RS-232/485 (RJ45 10-pin)
  • Operating Temperature -40°C to +74°C
  • Digi TrustFence® security framework
  • Flat surface mounting or optional DIN rail clip
  • Class 1 Division 2 (C1D2) certified

Click Here to Buy the Digi IX15

Contact Us for More Information

Digi Demand Creation Distributor of the Year 2020 Award

Digi International, a leading global provider of Internet of Things (IoT) connectivity products and services, has announced that their 2020 EMEA Demand Creation Distributor of the Year is Solid State Supplies Ltd (UK).

The recognition is awarded to Digi’s distributors and channel partners which excelled in providing value to its customers and significantly advanced the overall IoT market throughout the duration of the year.

Digi International recognises Solid State Supplies (SSS) for the ‘Strongest Design Funnel Creation and Support’ as a valued EMEA channel partner and congratulates them on this well-deserved award. SSS has played a key role in contributing to Digi International’s overall success in 2020, and Digi looks forward to continuing the momentum in 2021 and beyond.

SSS is delighted to have retained this award, having previously won the inaugural award in 2019 before the pandemic struck.

Solid State Supplies & Digi at the Engineering Design Show 2019

What particular SSS strengths have contributed to winning this award?

SSS has a Business Development team which has proved a real asset, helping customers to identify where a Digi solution can enhance their products, and persistently supporting them through challenging situations. The engineers in the BD team are very “hands-on” – keen to get development kits up and running to help find the answers to tough technical questions. They regularly tune into Digi’s online training sessions, ensuring their product and application knowledge is completely up to date.

A strong, multi-skilled Marketing team also helps SSS to communicate the benefits and advantages of Digi products into the marketplace, creating demand via multiple channels.

How has SSS responded to the challenges of the pandemic restrictions?

SSS has always been determined to pull out all the stops to support customers through challenging market conditions. By designing in modules with shorter lead times, the team has been able to protect customers from potential supply chain issues during the pandemic. SSS prides itself on keeping promises, always going the extra mile to deliver what it said it would deliver.

SSS has come up with innovative ways of communicating with customers during the pandemic. Holding various online events, and making good use of social media, has enabled the team to keep in contact with customers and to expand their reach to both existing and new customers.

A good website became even more important in early 2020. SSS increased the amount of Digi information on its website, preparing additional “solutions” webpages to give customers easy access to all the relevant information in one place.

Despite the challenges and restrictions of the pandemic, SSS has grown its business in many areas, expanding operations and capabilities. The wider Solid State Group has in fact completed two acquisitions already in 2021, further strengthening its customer offerings.

How does SSS add value to the relationship with Digi customers?

The SSS-Digi partnership enjoys great stability – the trading relationship is now in its 20th year. Excellent collaboration throughout this time has resulted in each partner developing a deep understanding of how the other “ticks”.

Business Development and Sales teams work closely with a dedicated Franchise Manager who helps to coordinate activities and to ensure that Digi has great visibility within SSS generally. All customer-facing teams have received up-to-date training on Digi’s Internet of Things (IoT) connectivity products and services, and there’s a lot of engagement (and enthusiasm!) within the wider team. The Franchise Manager also follows up on Digi enquiries and leads as they arrive, and quickly identifies the best support route for each customer.

Our Digi experts at Solid State Supplies:

Contact Us for More Information

New Digi XBee3 Mobile App Development Kit

Digi’s popular range of XBee RF modules were originally released fifteen years ago. More than 15 million devices have been deployed in the field since then. Today, we introduce the new Digi XBee3 Mobile App development kit.

These versatile modules are available in 2.4GHz for worldwide use, whereas the long-range 868MHz and 915MHz modules are designed to support their designated regions. The XBee range also includes several fully certified cellular XBee modules supporting LTE Cat-1, NB-IoT and LTE Cat-M.

Digi XBee3 standards

The ISM band modules support point-to-point, star, and mesh networking configurations. These have been successfully deployed in industrial, agricultural, and smart building applications to connect a range of machine controllers, sensors, and actuators. The three main protocols supported by the latest 2.4GHz XBee3 devices are: Zigbee, DigiMesh (also supported by the sub-GHz modules) and IEEE 802.15.4. All protocols are interchangeable on the same hardware with a simple firmware update. The modules can easily interface to a host controller or microcontroller (if required) via the various serial ports supported: UART, SPI and I2C.

Digi provides several tools that enable engineers for a quick start with the XBee technology via the Digi XBee development kits, XCTU (XBee configuration tool), the XBIB family development boards, the XBee USB adaptors for local wireless connectivity, and XBee gateways. The latest XBee3 modules (currently supporting 2.4GHz only) are available in through hole, surface mount, and micro mount (13mm x 19mm) form factors.

A new feature on the XBee3 is its support for embedded Micro Python scripts to enable standalone operation without the need for an additional microcontroller in the design. A Digi PyCharm plugin is available to enable a seamless development platform, and readily connects to the XBee3 device. In addition, the new XBee3 modules support simultaneous Bluetooth Low Energy communication for beaconing, or to connect to a Bluetooth enabled device for configuration (e.g., mobile phone, tablet, laptop). 

Digi XBee3 Mobile App

The latest addition to the XBee3 Tool Suite is the Digi XBee Mobile App, which can be downloaded from Google Play or the Apple App Store. The Digi XBee Mobile App enables a quick and seamless connection to XBee3 devices over BLE, and gives access to all the registers in the XBee3. The Digi Xbee3 mobile apps allow local wireless configuration to be performed without the need for a physical laptop or PC connection. 

The Digi XBee3 Mobile App SDK provides a set of libraries, code examples, and documentation to easily create iOS and Android apps which interact with Xbee3 modules over Bluetooth. A custom HMI facilitates the deployment of Xbee3 modules, and related accessories, into the field. With this technology, engineers are no longer required to develop custom test suits.

Digi XBee3 Mobile App SDK

 

If you would like to find out how the Digi XBee3 can benefit your business, please speak to one of our experts today.

Author: Jason Good CEng, MIET, Business Development Engineer

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Digi EX15 Cellular Extender

The Digi EX15 LTE is a cellular extender that offers assured gigabit Ethernet and Wi-Fi connectivity for businesses where network downtime is not an option. When combined with a dedicated wireline connection, the Digi EX15 ensures ISP connectivity, maximum uptime and completely continuity for devices that must be ‘always on’. This is vital in industries such as Retail, with devices like mobile kiosks, digital signs and POS systems.

Dual connectivity/failover is offered on top of the primary LTE connectivity. Additionally, the serial port can be used to provide out-of-band (OOB) management for remote, off-premise equipment.

The Digi EX15 remote mounting kit includes a battery pack for site surveys (to determine signal availability), a PoE injector for remote powering options, and a variety of mounting accessories designed to ensure the Digi EX15 is optimally placed for the strongest cellular reception.

There is an upgrade option for swappable 4G LTE plug-in modems and dual SIM support.

Features:

  • LTE-certified Digi CORE® LTE plug-in modem
  • Scalable cellular technology allows you to match speeds to applications and future proof your network
  • Optimised connectivity to any Ethernet device
  • Battery pack for site survey to identify optimal signal strength placement
  • Multiple mounting options and accessories
  • Serial port for remote, out-of-band management
  • Securely deploy, monitor and control devices with Digi Remote Manager®
  • Zero-touch provisioning and cloud management

Install in Minutes Where the Cellular Reception is Strongest

Digi EX15 LTE cellular extenders can be used as a primary 4G/LTE data connection or as a backup network solution to streamline business continuity. By adding Digi EX15 to your network, any Ethernet device can utilise fast and convenient cellular data, and Digi EX15 can be located or mounted where the cellular reception is the strongest.

Upgrade with Swappable 4G LTE Plug-In Modems and Dual SIM Support

A suite of Digi CORE plug-in LTE modems allows customers to select the cellular connection that best meets their speed, budget, fallback-network and geographic requirements. The modular nature of the Digi CORE plug-in modem helps mitigate technological obsolescence by allowing customers to upgrade to newer LTE standards without replacing Digi EX15. When there is a need for faster connectivity users can simply upgrade their LTE modem while protecting the investment in their Digi EX15.

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Order Now: Digi ConnectCore® 8X

The new  Digi ConnectCore® 8X System-on-Module (SoM) is now available to order

The Digi ConnectCore® 8X SoM is a highly integrated system-on-module solution based on the NXP i.MX 8X with scalable dual/quad-core performance. The Digi CC8X is ideal for IoT applications, including – but not limited to – Industrial, Medical, Transportation and Agricultural markets.

The compact sized module includes WiFi, BT, USB port, Digi XBee® RF connector and cellular connectivity options, multi-display/camera and audio support, external storage and expansion connectors. 

Features:

  • Industrial i.MX 8X quad/dual-core SoM and SBC platform family
  • Digi SMTplus® form factor (40 mm x 45 mm) for ultimate reliability and design freedom
  • Power management with both hardware and software support for low-power designs
  • Multi-display and camera capabilities with hardware acceleration
  • Pre-certified dual-band 802.11a/b/g/n/ac 2×2 and Bluetooth® 5 connectivity
  • Seamless cellular modem and Digi XBee® 3 integration
  • Cloud and edge-compute services integration
  • Built-in device security with Digi TrustFence®
  • Yocto Project® Linux® and Android™ support

Speak to one of our team for more information and order now.

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